Pricing Select the plan that’s right for you

  • STANDARD

    For startups that want to grow by providing in-app real-time messaging to their users.

    $59

    • 5,000 MAU
    • Unlimited Storage
    • Unlimited Messages
    • Email Support

    $0.05 per extra user/month upto 50K MAU and $0.03 per extra user/month upto 1000K MAU

    STANDARD

    For startups that want to grow by providing in-app real-time messaging to their users.

    $50

    • 5,000 MAU
    • Unlimited Storage
    • Unlimited Messages
    • Email Support

    $0.05 per extra user/month upto 50K MAU and $0.03 per extra user/month upto 1000K MAU

  • ENTERPRISE

    For businesses that need unlimited usage, dedicated cloud and premier support.

    • Unlimited Usage
    • Dedicated Cloud
    • Dedicated DB Server
    • Self-Hosted Database
    • Dedicated Account Manager
  • Need a Free Trial?

    Request a free trial to experience Channelize firsthand and see how in-app chat and messaging can benefit you in terms of opportunities with new conversational features, engagement, retention and growth.

  • REQUEST TRIAL

COMPARE PLANS

Feature comparison

Chat & Messaging

  • 1-to-1 Messaging
  • Group Messaging
  • Push Notifications
  • Typing Indicator
  • Media Sharing
  • User-to-User Blocking
  • Online Presence Indicator
  • Emoji Support
  • Location Sharing
  • Messages Multi-forwarding
  • Quote / Reply Messages
  • @Mentions
  • Multi-Language Support
  • Stickers & GIFs
  • Video and Voice Calling

Deployment

  • Dedicated Cloud
  • Dedicated Database
  • Self-Hosted Database

Platforms

  • Web/JavaScript SDK
  • Android & iOS SDKs

Pre-built Integrations

  • SocialEngine

Support

  • Documentation
  • Email Support
  • Priority Email Support
  • Chat and Call Support
  • Dedicated Account Manager

Standard

Standard

Standard

Standard

Standard

Enterprise

Enterprise

Enterprise

Enterprise

Enterprise

Feature Add-ons

Video and Voice Calling
  • Video & Voice calling has been revolutionary in increasing engagement for businesses and online communities. Along with being the best ways of remote interaction, they also enhance business and personal relationships. Video calling can fulfill important use cases for businesses of many types like Healthcare, Education, Online Consultations, Dating, Online Communities, etc. This feature is provided via integration with Agora.io.

  • $59

Get FREE 10,000 minutes every month. For more usage check here.

* Can only be purchased from Dashboard post purchase of Main Plan. Please purchase the Main Plan first.

Premium Services

Integration Support: Website
  • Do you need assistance in integrating Channelize with your Websites? Our team will help you in end-to-end integration of Channelize services.

This service is only for platforms for which we provide pre-built integrations.

Integration Support: Mobile Apps
  • Are you a non-developer and need help with integrating Channelize in your Mobile Apps? Our Team is here is for the rescue, and will do the integration for you.

This service is only for platforms for which we provide pre-built integrations.

Technical Consulting
  • Our team of engineering experts will help you with all your technical needs for integrating Channelize services, customizing existing functionalities or building new features at the top of existing ones.

  • $25 per hour GET NOW

FAQs

  • How are Monthly Active Users (MAU) calculated?

    Monthly Active Users are counted as the number of unique users who have initiated chats and sent/received messages in a given month. It doesn’t matter how long they stay logged in, or how many messages they sent/received.

    How do I know which plan is right for me?

    Our Web only plan is great for those who want to integrate Channelize only with their Websites.

    Web + Mobile Apps plan is best for those who have Website as well as Mobile Apps. Channelize works with both iOS and Android apps. This plan enables your users to interact with each other irrespective of platform they are using.

    Both Web and Web+Mobile Apps plans are designed for early-stage startups. Exceeding your plan resources in any billing month will cause your Channelize services to be shut off for the remainder of that month or till you upgrade to the Higher (Custom) plan. If you’re a medium or large sized businesses and cannot accept downtime for exceeding plan limits, then you should opt for the Custom Plan.

    If you’re still confused, please feel free to reach us at: info@channelize.io.

  • Can I upgrade, downgrade, or cancel at any time?

    Yes, you can upgrade, downgrade, or cancel your Channelize subscription at any time. Note that if you downgrade or cancel before the end of your billing period, you will not get refunds for downgrades or cancellations. But if you upgrade to a higher plan before the end of your billing period, your billing cycle will get updated from that date itself, and you will get refunds for the number of days left in billing cycle of your old plan.

    One-time setup fee will not be refunded. If you upgrade from Web only plan to Web+Mobile plan then you need to pay $200 ($399-$199) one-time setup fee.

    What happens if I exceed my existing plan usage limits?

    You’ll get alerts via email on 85%, 90% & 95% of maximum resource utilisation. The resources available to you in the Web and Web+Mobile Apps plans are capped. This means that when you exceed plan limit in any billing month, your Channelize services will be turned off for the remainder of that month or till you upgrade to the Higher (Custom) plan.

    In Custom plan also, you’ll get alerts via email on utilization of 85%, 90% & 95% of maximum resource allotted to you. But, when you exceed plan limit in any billing month, your Channelize services will not be turned off, and additional charges for extra resource usage will charged to you in the end of that month.

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